About Us.

Our History.

For over five decades Dixon Jewellers has led the Ottawa market in both service and quality, specializing in custom engagement rings, jewellery design, repairs and restorations.

Our founder, Ralph Dixon, began his jewellery career at the tender age of 14, sweeping floors and running errands for Skelton Jewellers in Montreal. By the late 50’s, although only 25 years old, he established himself as a master jeweller and went on to create stunning platinum and diamond designs for many of the firm’s famous clients, including Princess Margaret and President Eisenhower.

Of course he didn’t stop there! Continuing his success as a master jeweller he founded R.L. Dixon Ltd., a full service design studio catering to the trade, eventually opening a store front retail business as well. Ralph’s focus was always on offering the best quality jewellery at the best price and now, after 61 successful years in business we continue this tradition.

Ralph’s son, Matthew, is now at the helm and our close-knit group of jewellers have been working here for over a century combined!

We don’t have sales staff, we don’t work on commission and we pride ourselves on providing friendly, affordable and pressure-free service. The majority of Dixon’s jewellery is still hand-made, custom-made and manufactured on the premise. We like to call all of this ‘The Dixon Difference.’

Founder.

Father.

Friend.

Ralph Dixon
1928 - 2017

The Dixon Difference.

SO what IS the difference? How do you know the jeweller you’ve chosen is even good, never mind the best? Every jeweller says they have the highest quality, the lowest prices, the best service, and so on, so how can you sort it all out? Consider these facts, and I think your choice is easy.


01 Service

Dixon Jewellers has no sales staff. Everyone you talk to is a trained jeweller, gemmologist, designer, or all three. Our goal is not to pressure anyone to buy, but rather to pass on our knowledge and experience so you can choose with confidence. We want you to understand exactly what you are designing or purchasing and we take the time to unravel the complexities of jewellery buying.

Furthermore, all repairs, appraisals and manufacturing is done on site, enabling us to control all aspects of your order. No middlemen, no extra markups. That means casting, modeling, setting, and gem services in-house.


02 Price

We are the manufacturer of a large portion of the jewellery in our showcases and all of the custom designs. Our contacts established over 50 years in the industry enable us to buy diamonds, chains and finished items very well; you will find our prices more than competitive.

03 Quality

Dixon Jewellers is a family-owned and operated single store that believes quality is the best form of advertising; we let our creations speak for themselves. We are traditional hands-on jewellers who are often fussier about the products than our customers! We do not buy parcels of mixed-quality diamonds; each one is hand-picked to meet your specific demands.

We carry the finest coloured gemstones from all over the world: rubies, sapphires, emeralds and exotic gems each one chosen for its unique attributes: perfect cut, distinct saturated colour, and brilliant clarity.

04 Guarantee

All our work is fully guaranteed. If you are not satisfied we will refund your money (certain custom orders may be excepted), as opposed to merely offering a store credit: that’s how fully we stand behind our jewellery. We invite comparison. You will find cheaper jewellery out there, but the Dixon Difference means you will be hard-pressed to find better value anywhere.

Meet the Team.

  • Matthew Dixon

    Son of our founder, Ralph Dixon, Matthew (or Matt) has been running the ship now for over 25 years, with over 35 years of jewellery industry experience behind him. He is a Fellow of the Canadian Gemmological Association as well as a Certified Appraisal Professional with the Canadian Jewellers Association. He specializes in Custom Design and is a master at bringing jewellery visions to life.

    Matt earned his black belt in karate and is an avid weight-lifter. When not at the gym, he enjoys spending time with his wife and two sons and going for walks with his three dogs.

  • Todd M.

    Todd is a Master Jeweller and Gemmologist with over 30 years of experience at the bench, specializing in Gem Setting. He is a Fellow of the Canadian Gemmological Association as well as a Certified Appraisal Professional with the Canadian Jewellers Association.

    Todd is a charismatic problem-solver who is passionate about his family, the economy and, of course, the Ottawa Senators.

  • Brette P.

    Our Store Administrator and Digital Media Manager, Brette has earned a Jewellery and Metals Degree from the Alberta University of the Arts as well as a Certificate of Visual Design from the University of Calgary, bringing an artistic touch to everything she does. She is often the first person you will talk to when you call or visit the store and is always happy to help with your jewellery needs.

    Beyond work, Brette's self-built tiny house on wheels is her haven, where she shares adventures with her fiancé and beloved cat as well as reads as many books as she can!

  • Ivana S.

    Ivana has been a bench jeweller for over 33 years, 26 of those with us! She is a master jeweller, specializing in repairs and restorations. She is also an endlessly creative designer, creating (often by hand) some of our most popular showcase items.

    Ivana enjoys nature, exploring and spending time at her cottage playing with family and friends.

  • Steph W.

    Stephanie joined our team as a bench jeweller 10 years ago and has since become our very own in-house 3D CAD software expert and designer. Almost every project we create goes through her 3D image rendering and resin/wax model printing process prior to becoming a real piece of jewellery. She is a graduate of the jewellery program at Haliburton School of the Arts and also has her Graduate Gemmologist degree from the GIA.

    When you visit the store, feel free to ask for a visit with Steph’s canine companion, Henry. The newest addition to our team, Henry the Cavapoo keeps us company in the back shop and loves meeting new people on the sales floor by request.

Contact Us.

By Email:
info@dixonjewellers.com

By Phone:
(613) 235-5630

By Text:
(972)503-4823

Set up a free, no pressure Consultation:

(Virtual Meeting options available)

Or, send us your questions:

Visit Us.

Hours of operation:

Monday to Friday
9:30 AM-5:30 PM

Open Late on Thursdays until 7:00 PM

holiday hours:
open saturday december 7th, 14th, and 21st
10:00am to 4:00pm

otherwise We are closed on weekends & holidays.

Location:

71.5 Sparks Street
Ottawa, ON
CANADA
K1p 5A5